Privacy Policy

1. Introduction
We at Nexora Digital Business Management (“Company,” “we,” “us,” or “our”) respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nexoradbm.com, use our services, or interact with us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Data Controller & Contact Information
Company Name: Nexora Digital Business Management
Address: Am Hopfengarten 20, 60489 Frankfurt am Main
Email: nexora.dbm@gmail.com
Website: www.nexoradbm.com

For any privacy-related inquiries, you can contact us at nexora.dbm@gmail.com.

3. Information We Collect
We may collect and process the following types of personal data:
✅ Contact Information: Name, email address, phone number, and business details.
✅ Account & Payment Information: If you purchase our services, we collect necessary payment details (processed via Stripe or PayPal, we do not store payment details).
✅ Usage Data: Pages visited, time spent on our website, and other analytical data collected via Google Analytics, Facebook Pixel, or similar tools.
✅ Cookies & Tracking: We use cookies to improve user experience (see Section 7).

4. Legal Basis for Processing (GDPR Compliance)
We process your data based on the following legal grounds:
📌 Contractual Obligation – To provide the services you have requested.
📌 Legitimate Interest – To improve our services and customer experience.
📌 Legal Compliance – To meet regulatory and tax obligations.
📌 Consent – For marketing communications (which you can opt out of).

5. How We Use Your Data
We use your personal data to:
✔ Provide, operate, and improve our services.
✔ Process payments securely.
✔ Respond to customer inquiries.
✔ Send promotional emails (only with your consent).
✔ Prevent fraud and ensure security.

6. Data Sharing & Third-Party Providers
We do not sell or rent personal data. However, we share data with:

• Payment processors: Stripe, PayPal.

• Analytics providers: Google Analytics, Facebook Pixel.

• Email marketing tools: Mailchimp, ConvertKit (if applicable).

• Legal authorities (only if required by law).

7. Cookies & Tracking Technologies
We use cookies for analytics and website functionality. You can manage your cookie settings in your browser.

8. Data Retention & Your Rights (GDPR & CCPA Compliance)
🔹 Retention: We store data only as long as necessary for business and legal purposes.
🔹 Your Rights (EU Customers - GDPR):
✔ Request a copy of your data.
✔ Ask us to delete or correct your data.
✔ Withdraw consent for marketing emails.
✔ Lodge a complaint with a data protection authority.

🔹 Your Rights (California Customers - CCPA):
✔ Request to know what data we collect.
✔ Ask us to delete your personal data.
✔ Opt-out of data sales (we do not sell data).

To exercise these rights, email nexora.dbm@gmail.com

9. Security Measures
We use SSL encryption, secure payment gateways, and restricted data access to protect your information.

10. Policy Updates
We may update this policy. Changes will be posted on this page with a new "Last Updated" date.

11. Contact Us
For questions about this Privacy Policy, contact us at:
📧 Email: nexora.dbm@gmail.com
📍 Address: Am Hopfengarten 20, 60489 Frankfurt am Main